Student Complaint Policy

Hardin-Simmons University is committed to addressing student concerns in a timely and appropriate manner. The university has developed a series of policies and procedures that provide students the opportunity to file a grievance within the university. These include policies and procedures related to harassment, 歧视, 级上诉, and other academic appeals which are described in the HSU 学生手册. Students should consult the HSU 学生手册 and follow these policies to as the first step in attempting to resolve a student grievance. For a complaint that is not covered by the policies or procedures described in the 学生手册, the student should make the nature of the complaint known to the university by filling out the Student Concern Form below and sending it to the appropriate Vice-President or Provost. The student will receive a response within ten working days.

Once a student has exhausted all internal university policies with regard to a complaint (and has made the nature of the complaint known to the university), the student may file a complaint with the regulatory agency in the state in which she or he is receiving instruction and or with the institution’s accrediting agency as provided below.

国家机构

The University provides instruction for students primarily in the state of Texas. Student complaints in Texas should be addressed to state agency listed below:

Texas Higher Education Coordinating Board

Hardin-Simmons University is a member institution of NC-SARA.

Accrediting Agency

Hardin-Simmons University is accredited by the Southern Association of 大学 and 学校 Commission on 大学 to award baccalaureate, 大师, and doctorate degrees. Contact the Commission on 大学 at 1866 Southern Lane, 迪凯特, Georgia 30033 or call 404-679-4500 for questions about the accreditation of Hardin-Simmons University. Please note carefully the following information that defines the types of complaints received by the Commission. The Commission on 大学 only receives complaints with regard to an institution’s compliance with the requirements or standards set forth by the Commission. The Commission should be contacted only if there is evidence that supports significant non-compliance with a requirement or standard of the Commission. Student complaints or concerns related to any other matter must use the procedures outlined above. For additional information on filing a complaint with the Commission on 大学, see the SACSCOC政策.